Refund Policy and E-Book FAQ

Where is my eBook?

Shipping Policy - THIS IS A PDF DIGITAL DOWNLOADABLE E-BOOK. No physical book will be delivered.

Downloads are available as soon as your payment is confirmed, which may take a few minutes. Once payment has cleared, you should be taken to the page with your download link on it. If you don’t see this page, please contact me and we will sort things out asap.

How do I download my eBook?

1. Once your payment has been confirmed, you will be taken to the download page with the link. Simply click on the link to download the file.
   
   
2. Select a place on your computer where to download it (keeping track where so that you can find it again). Depending on the browser you use it may or may not save it, so to be safe, when the PDF appears please right click and save it to your personal computer device.
   
   
3. Once the download is completed, find the file(s) on your computer and open the file(s).
   
   

If you are downloading on a phone, it should be in your Files folder. Since some phones may download to a different location, check your phones manual (or google) to see where the files are automatically downloaded.

Now you can use the e-books from your computer, tablet, or phone.

If you wish, you can print them on your home printer or take them to your local print shop to have them printed professionally.

NOTE: If you want a high-quality hard copy print out of the e-book... do not download the files that you wish to print onto your mobile device, phone, or tablet. The quality and resolution of the image files may be reduced and will result in poor print quality.

Printing

Size: US Letter (8.5" x 11") - prints fine on A4 (8.3" x 11.7").

Size: US Letter (21.6 cm x 27.9 cm) - prints fine on A4 (21 cm x 29.7 cm).

Please make sure that your printer settings are set to 'portrait' orientation and select 'fit to size'.

For detailed step-by-step instructions, read - Print Like a Pro: Tips for Perfect Game Copies

Refund and Return Policy

All e-books and affiliate games purchased from grannymaze.com are non-refundable and non-returnable in accordance with the Terms of Use agreed upon at the time of purchase.

Instant Download Items Policy

Any instant download items, including e-books and affiliate games, are ineligible for return, exchange, or cancellation. If you encounter any difficulties or concerns regarding your order, please do not hesitate to contact me.

Your satisfaction is a priority, and I am committed to resolving any issues that may arise.

PLEASE contact me if you experience any problems with your transaction. I will be more than happy to assist you.